Vinta Cam – Retro Film Camera

Support

Email support@itimeculture.com · We reply within 2 business days.

Common questions

My photo isn't in the Photos app.

Vinta Cam needs the "Add to Photos" permission. Open iOS Settings → Vinta Cam → Photos and allow "Add Photos Only" or "Full Access". Photos are always kept inside Vinta Cam's own library, so nothing is lost; open the photo and tap "Save to Photos" to copy it.

I bought Pro but it's locked.

Open any Pro camera, then tap "Restore Purchases" on the Pro page. Make sure you're signed in to the App Store with the same Apple ID you used to buy.

How do I cancel my subscription?

iOS Settings → your name → Subscriptions → Vinta Cam → Cancel. Or in Vinta Cam, open the Pro page and tap "Manage Subscription". Photos you already saved stay yours after cancelling.

Does the lifetime purchase expire?

No. It's a one-time purchase that unlocks Pro permanently on all devices signed in with your Apple ID.

The camera shows a black screen.

Check iOS Settings → Vinta Cam → Camera is allowed. If another app is using the camera, close it and return to Vinta Cam.

Contact us

Email support@itimeculture.com. Including your iPhone model and iOS version helps us answer faster.